Support

We're here to help.

Need help with your account, subscription or workouts? Send us a message or check the frequently asked questions below.

Contact Support

Tell us how we can help.

Complete the form and your message will be delivered directly to the FitPilot support inbox.

Response time

Usually within 24–48 hours

Account deletion

Account-deletion requests can also be submitted through our dedicated page.

Delete Account information →

Please do not include passwords, full card details or other highly sensitive information.

Frequently Asked Questions

How do I reset my password?

Use the Forgot Password option on the login screen. We will email you instructions to reset your password.

How do I cancel FitPilot Pro?

You can cancel your subscription at any time. If you subscribed through Apple or Google Play, cancel through your device subscription settings. Direct subscriptions can be managed from your account.

Why can't I access Pro features?

Make sure you are signed into the same account used to purchase your subscription. If the issue continues, contact support.

Can I delete my account?

Yes. Visit our Delete Account page where you can request permanent deletion of your FitPilot account.