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FitPilot

AI Fitness

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Account Management

Delete Your Account

You can request permanent deletion of your FitPilot account and associated personal information at any time.

Important

Deletion is permanent

Once your account has been deleted, you may not be able to recover your workouts, progress, rewards, weight history or other saved information.

How to request deletion

1

Email FitPilot Support

Send your request to support@fitpilot.co.uk.

2

Use your registered email address

Contact us from the same email address connected to your FitPilot account so we can verify ownership.

3

Confirm your request

We may ask you to confirm your identity before the account is permanently deleted.

Request Account Deletion

Information normally deleted

  • ✓Your FitPilot account
  • ✓Your saved profile information
  • ✓Your workout history
  • ✓Your weight entries and fitness goals
  • ✓Your achievements and progress data
  • ✓Your FitCoin balance and reward progress
  • ✓Your saved preferences

Information we may retain

Some limited information may be retained where required by law or for legitimate legal and security purposes.

  • •Payment and transaction records required for tax, accounting or fraud-prevention purposes
  • •Records needed to resolve disputes or enforce legal rights
  • •Temporary backup copies that are removed through our normal backup cycle
  • •Information that has been fully anonymised and can no longer identify you

Cancel your subscription separately

Deleting your FitPilot account does not automatically cancel a paid subscription.

Direct or Stripe subscription: cancel through the subscription-management option provided by FitPilot.

Apple subscription: cancel through your Apple ID subscription settings.

Google Play subscription: cancel through your Google Play subscription settings.